Obstacles to the Application of Total Quality Management in the College of Princess Rahma University of Al- Balqa Applied University from the Point of View of Faculty Members and Ways to Overcome Them

Abstract

The study aimed at identifying the obstacles to the application of TQM at Al-Balqa Applied University from the point of view of the faculty members. Specifically, this study attempts to answer the following questions:

- What are the obstacles to applying TQM at Al-Balqa Applied University from the point of view of faculty members?

- Are there any differences in the application of TQM in BQU (gender, academic level)?

- What are the ways to overcome obstacles to the application of TQM in Al-Balqa Applied University from the point of view of faculty members? The study sample consisted of (51) faculty members

The results indicated that the main obstacles to the application of TQM include the following: lack of financial resources to implement quality management, failure to develop and renew the organizational structure in line with the principles of quality management

The study also showed that there are no significant differences in the constraints of applying TQM according to the variables (gender and academic level).

One of the most important ways to overcome obstacles to the application of TQM: Holding seminars and workshops to develop the capabilities of the employees towards the total quality management system, providing the classrooms with modern educational means. The study presented a number of recommendations, the most important of which is the establishment of a new structure for the college that adapts the educational quality applications.

Keywords: Obstacles , Total Quality Management ,College of Princess Rahma University ,Al-Balqa Applied University