Assessing Patients’ Needs in Greek Intensive Care Units. Validation of a Respiratory Patient Satisfaction Scale

Abstract

Respiratory patients constitute a specific and large category of patients hospitalized in Greek Intensive Care Units (ICUs). These patients have specific needs which differ significantly from other groups of patients treated in general ICUs. Assessing the needs and satisfaction levels of respiratory patients is a crucial issue, related to the quality of care provided in ICU.  Many questionnaires have been developed to measure patient satisfaction or patient needs. However, no previous attempt has been made to develop an instrument focused on respiratory patient needs with the appropriate psychometric properties. The aim of this study was to describe the development and evaluation of the psychometric properties of the Respiratory Patient Satisfaction Scale, and its validity and reliability, by ICU respiratory patients’ satisfaction.Τhe questionnaire was pilot tested with 20 ICU respiratory patients to identify problems of wording or length of the instrument. Based on feedback, the wording was adjusted and certain items were combined. A new convenience sample of 164 ICU respiratory patients then performed a test-retest of the questionnaire. Internal consistency was assessed using Cronbach alpha coefficients and stability of items was evaluated through test and retest comparison and expressed through intraclass correlation coefficient (ICC). The internal consistency reliability coefficients exceed the minimum 0.50 for Cronbach’s coefficient alpha. An exploratory factor analysis revealed seventeen factors, explaining 74.5% of the variability. Respiratory Patient Satisfaction Scale found to be a comprehensive instrument with satisfactory psychometric properties. The results from this study would serve as references for continuous improvement in intensive care practice helping all patients hospitalized in Greek ICUs and not only the respiratory patients.

Keywords: Respiratory patients, Intensive Care Unit, Patient Satisfaction Scale, Validation,   Quality care.

DOI: 10.7176/JEP/12-17-01

Publication date:June 30^th 2021