Perceived Stress, Well-Being, Institutional Stress Management Systems and Work Performance of Women Lecturers: Conditional Process Analysis

Faustina Akosua Agyeiwaa Kwofie, Francis Owusu Mensah, Francis K. Sam

Abstract


The objective of this research was to perform a conditional process analysis to understand the impact of perceived stress on work performance, the mediating role of well-being in the stress-work performance relationship, and the moderating function of institutional stress management systems in the interplay between stress, well-being, and work performance among female lecturers holding managerial roles in twelve chosen higher education establishments in Ghana. A quantitative methodology, utilising a descriptive survey design, was adopted for this investigation. The study involved 270 participants, and the institutions were selected using a purposive sampling method. It was discovered that well-being plays a crucial role in mediating the relationship between stress and work performance, and that institutional stress management systems significantly moderate the relationships between stress and well-being, well-being and work performance, and stress and work performance among the women. The study concluded that the introduction of effective stress management systems could alleviate the harmful impacts of stress on well-being and work performance. It was, therefore, recommended that management of higher educational institutions in Ghana should ensure that their institutions have formal stress management policies or support systems for staff in their institution which should be accessible to staff.

Keywords: perceived stress levels, well-being, instructional stress management systems, work performance, conditional process.

DOI: 10.7176/JEP/14-34-05

Publication date: December 31st 2023


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