An evaluation of perception shifts on eLearning with in HEI ecosystem in Zambia (2019-2023)

Abstract

The study compared perceptions on eLearning before and after Covid-19 pandemic outbreak. It also aimed at identifying what contemporary perceptions were held about eLearning in post pandemic Zambia. The enquiry used a thematic qualitative study via open ended questions interview guides (exploiting in-person interviews) administered at the 28 sampled HEIs around Zambia during a five-month period. The study found that the majority (84%) of respondents supported eLearning after the pandemic compared to 30% prior to. The study also found that 4% were negative towards eLearning after Covid-19 outbreak compared to 26% before the said pandemic. In general, a positive perception shift occurred after Covid-19 epoch about eLearning.  The study concludes that perceptions need to be meticulously managed and intentional efforts need to be made to build positive perceptions using different means including intentional ongoing sensitization of stakeholders. The study recommends that 1. Intentional on-going sensitizations be conducted 2.. Perceptions need to be meticulously managed at all times.

Keywords: Perception, eLearning, education, rigor, Higher Education Institution (HEI), ePedagogy

DOI: 10.7176/JEP/17-1-11

Publication date: January 30th 2026