Impact of Knowledge Leadership on Performance; Moderating Role of Customer Knowledge Management

Ghazala Shaheen


Knowledge is the source of light of hope in the humans as well as in the organizations. Because only knowledge can create the difference between skilled, experienced and non-skilled and non-experienced persons. Organization have realize this fact and they are also interested to create a difference between other organizations on the basis of knowledge. Organizations can sustain in them in this competitive world only if they have knowledge leadership which can manage the knowledge of their customer and enhance organizational performance. In this study knowledge leadership is taken as independent variable, customer knowledge management is taken as moderator and performance is taken as dependent variable. This is empirical study based on construction industry in Pakistan. Data is collected through adopted questionnaire. And the sample size is taken 200 employees by random sampling technique. After data collection different statistical tests are used for analysis by using SPSS 21.

Keywords: Knowledge leadership, Customer Knowledge Management, Project Performance and Organizational Performance

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