Author Details

Firdiansjah, Achmad

  • Vol 19 (2016) - Articles
    A Hospital Case Study: The Effect of MCSQ and Cose on Service Performance And Customer Satisfaction
    Abstract  PDF
  • Vol 21 (2016) - Articles
    Determinant Factors of Satisfaction and the Implications to Customer Loyalty of Syariah Public Bank in Malang Indonesia
    Abstract  PDF

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