Evaluation of Arabic Language Learning Program for Non-Native Speakers in Saudi Electronic University According to Total Quality Standards

Abstract

The current study aimed at standardizing the program of learning Arabic for non-native speakers in Saudi Electronic University according to certain standards of total quality. To achieve its purpose, the study adopted the descriptive analytical method.  The author prepared a measurement tool for evaluating the electronic learning programs in light of the total quality standards. The tool reviewed and evaluated by (30) specialists in administration, educational planning, curriculum and instruction and educational technology. Reliability of the evaluation card was verified, which rated (95.7%). Then, the same measurement tool is used to investigate the availability of standards in the program of learning Arabic for non-native speakers including a number of faculty and technicians in Saudi Electronic University.   The results of the study showed the 100% availability of total quality in all program’s domains of the program.   The study recommended marketing of the program of learning Arabic for non-native speakers in Saudi Electronic University according to the requirements of educational revolution in the concepts of knowledge economy according to economic plan funded by Ministry of Education in Saudi Arabia.

Keywords: Evaluation, program of learning Arabic Language for Non-Native speakers, total quality standards