Structured Review of Research Methodologies Applied in Internet Banking

Abstract

Internet banking has been studied for about last two decades. This study conducts a review of the research techniques used in internet banking domain for last fifteen years (2002 to 2017). The research papers were selected from various reputed databases and subjected to content analysis before inclusion. The study will enable the researchers and bankers to understand the rigor of analysis, choose appropriate research technique and further develop methodologies for conducting research in the field of internet banking.

Keywords: Internet banking, sampling methods, survey instrument, data analysis techniques