Table of Contents
Articles
| Journal coverpage | |
| Journal Editor |
| Impact of the Extended Marketing Mix elements on Customer Service in the Insurance industry in Botswana | |
| Douglas Chiguvi, Zenzo. D. Dube | 1-7 |
| The Relationship Between Student Orientation and Trust in Higher Education | |
| Halimatussakdiah ., Abd. Rahman Lubis, Mirza Tabrani, Shabri Abd. Majid, Nasir . | 8-15 |
| The Impact of Employee Motivation on Customer Satisfaction in the Insurance Sector in Botswana | |
| Douglas Chiguvi, Jairus T. Ndoma | 16-19 |
| Structured Review of Research Methodologies Applied in Internet Banking | |
| Mugdha Yogesh Keskar, Neeraj Pandey | 20-28 |
| Divergence and Relevance in Advertising Creativity: Theory Testing in the Nigerian Context | |
| Olarotimi, Busayo Anthony | 29-38 |
| Determinants of Chickpea (Cicer arietinum L.) Marketed Surplus Among Smallholder Farmers in Humbo and Damot Gale Woredas, Southern Ethiopia | |
| Besufekad Belayneh | 39-44 |
| Effects of Internal Marketing on Employees’ Customer Orientation in Ethiopian Airlines | |
| Yibeltal Nigussie | 45-54 |
| Determinant of Employees’ Motivation in the Hotel Industry | |
| Haftamu Kahsay | 55-62 |
| Consumers’ Attitudes Towards Imported Shoe Products in Ethiopia | |
| YIBELTAL ASCHALE | 63-69 |
| Service Quality from Customer Perception: Comparative Analysis between Islamic and Conventional Bank | |
| Qaisar Ali | 70-82 |
| Rice technology and its market value in Guinea: A case of Faranah Prefecture | |
| Siba Kolin Koivogui, Umuhoza Karemera Josiane Noella, Emmanuel Tolno | 83-93 |
| Influence of Microfinance Banks’ Service Quality Dimensions on Customers’ Satisfaction in South-south, Nigeria | |
| Ugbaja, Ifeoma, Mary, Abdulkarim, Musa | 94-104 |
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ISSN 2422-8451
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