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Issue Title
 
Vol 5, No 16 (2013) Customer Emotions in Strengthening Relationship with Service Provider Abstract   PDF
Sapna Choraria, Jyoti Sardana
 
Vol 5, No 15 (2013) Customer Management and Organizational Performance of Banking Sector: A Case Study of Commercial Bank of Ethiopia Haramaya Branch and Harar Branches Abstract   PDF
Robson Mekonnin
 
Vol 5, No 22 (2013) Customer perception of Bancassurance: A Survey Abstract   PDF
Liaqat Ali, Pooja Chatley
 
Vol 5, No 23 (2013) Customer Satisfaction and Loyalty: A Comparative Study in Mobile Telecommunication Industry Abstract   PDF
Akshaya Kumar Sahoo, Uma Sankar Mishra
 
Vol 6, No 3 (2014) Customers Retail Bank Selection Criteria in South Africa Abstract   PDF
Allexander Muzenda
 
Vol 6, No 4 (2014) Customers’ Perception on Service Quality towards Satisfaction: An Application of SERVPERF in State Sector Banks in Sri Lanka Abstract   PDF
R.A. Chanaka Ushantha, A.W. Wijeratne, P.A.P. Samantha
 
Vol 6, No 7 (2014) Customer satisfaction and awareness about Islamic banking system Abstract   PDF
Hassan Raza, M. Azeem
 
Vol 6, No 11 (2014) Customer Segmentation Based on Benefits of Consumer Demand: Case of Parjak Shampoo in Iranian Market Abstract   PDF
MASOUD BIRJANDI, Hamid Hashim BIRJANDI
 
Vol 6, No 13 (2014) Customer Relationship Management Practices: The Impact on Organizational Performance in SMEs of Food Manufacturing Industry Abstract   PDF
Siti Hajar Mohamad, Norfaridatul Akmaliah Othman, Juhaini Jabar, Izaidin Abdul Majid
 
Vol 6, No 13 (2014) Customer Satisfaction and Shareholder’s Value: The Role of Employee Satisfaction Abstract   PDF
Ahmed Saeed, Sun Zehou
 
Vol 6, No 14 (2014) Customers Preference Attributes in the Usage of Core Banking Services: An Empirical Investigation Abstract   PDF
Repalle Giddaiah, K.Padmasree Karamala
 
Vol 6, No 15 (2014) Customer Retention Strategies: A Study of Ghanaian Banks Abstract   PDF
Kate Agudze-Tordzro, Samuel Buame, Bedman Narteh
 
Vol 6, No 17 (2014) Customer Involvement Management Practices and Customer Retention in the Hospitality Industry Abstract   PDF
C. H. Iruka, Ateke, Brown Walter
 
Vol 6, No 19 (2014) Customer Service Practices, Firm Commitment and Retention Abstract   PDF
Evans Brako Ntiamoah, Michael Kwamega, Priscilla Oforiwaa Egyiri, Diana Fiaklou
 
Vol 6, No 19 (2014) Customers’ Attitude towards Milk Packaging Designs in Kenya Abstract   PDF
Hannah Wanjiku Wambugu
 
Vol 6, No 23 (2014) Customer Satisfaction of Telecom Industry in Khulna City, Bangladesh Abstract   PDF
Md Reaz Uddin, Md Enalul Haque, Jannatul Ferdous Bristy
 
Vol 6, No 25 (2014) Customer Reactions to Bank M&A: Evidence from the Nigerian Banking Industry Abstract   PDF
Olushola Ibikunle Fashola
 
Vol 6, No 28 (2014) Customer Perception towards Imported Cosmetics Abstract   PDF
Ahmad Sohail Khan
 
Vol 6, No 29 (2014) Customers’ Attitude Determinants and Positioning of Different Boutique Houses: A Study on Some Selected Boutique Houses in Dhaka City of Bangladesh Abstract   PDF
Md. Akram Hossain, Sigma Islam, Shadrul Hassan Himel
 
Vol 6, No 34 (2014) Customer Awareness on Technology Products of Karur Vysya Bank Abstract   PDF
T. Nadeera
 
Vol 7, No 2 (2015) Customer Loyality Analysis of Jamu Gendong in Surakarta Abstract   PDF
Veronica Titi Purwantini, Nani Irma Susanti, Saptani Rahayu
 
Vol 7, No 7 (2015) Customer Satisfaction and Loyalty in Mobile Telecumunication Abstract   PDF
ZUBAIR NAWAZ, MUHAMMAD HASSAN LATIF, ABRAR AHMED
 
Vol 7, No 9 (2015) Customer Loyalty among Subscribers in Metropolitan Kano: The Predicting Power of Gender, Age, Income Level and Education Abstract   PDF
Adewale, A. Adekiya
 
Vol 7, No 15 (2015) Customer Relationship Management and Marketing Performance: The Study of Food and Beverages Firms in Nigeria Abstract   PDF
N.GLADSON NWOKAH, DIDIA J. U. D
 
Vol 7, No 20 (2015) Customer Perception of Banking Service Quality: A Study on Jamuna Bank Limited in Sylhet City Abstract   PDF
Sanjay Chandra Roy Pronab Kumer Saha
 
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