| Journal | Issue | Title | |
| Public Policy and Administration Research | Vol 8, No 11 (2018) | Service Delivery Practice in Dire Dawa City Administration: Evidences from Selected Institutions | Abstract PDF |
| Hymanot Feleke | |||
| Public Policy and Administration Research | Vol 9, No 9 (2019) | Service Delivery and Customer Satisfaction in the Public Service Sector:An Ethiopian Experience | Abstract PDF |
| Alemseged Gerezgiher Hailu | |||
| Public Policy and Administration Research | Vol 14, No 3 (2024) | Service delivery in the digital age: Challenges and opportunities from Bindura Municipality's Mobile Application system. | Abstract PDF |
| Kudakwashe Ignatious Mhuri | |||
| Journal of Information Engineering and Applications | Vol 6, No 6 (2016) | Service Oriented Smart Sustainable City Architecture | Abstract PDF |
| Zahoor Ahmad Najar | |||
| Journal of Information Engineering and Applications | Vol 9, No 2 (2019) | Service Quality and Its Effects on Customer’s Satisfaction: A Case Yirgalem Town Telecommunication, Ethiopia | Abstract PDF |
| Tesfaye Nigussie | |||
| Civil and Environmental Research | Vol 8, No 4 (2016) | Service Life of Reinforced Concrete Infrastructure in Marine Environments | Abstract PDF |
| E.J. Okwori | |||
| Civil and Environmental Research | Vol 17, No 1 (2025) | Service Life Prediction and Durability of Wooden Utility Poles in Cameroon: a Factor-Based Approach | Abstract PDF |
| Nimpa Giscard Desting, Minane Jacques Rémy, Deodonne Kunwufne, Doumia Benoit, Njankouo Jacques Michel, Efon Boniface, Tamo Tatietse Thomas | |||
| Developing Country Studies | Vol 4, No 18 (2014) | Service Quality and Customer Satisfaction of Public Transport on Cape Coast-Accra Route, Ghana | Abstract PDF |
| Thomas Kolawole OJO, Dickson Okoree MIREKU, Suleman DAUDA, Ricky Yao NUTSOGBODO | |||
| Developing Country Studies | Vol 4, No 20 (2014) | Service Quality in National Health Insurance Scheme Healthcare: A Case Study of WA Municipal National Health Insurance Scheme in the Upper West Region of Ghana | Abstract PDF |
| Fatawu Alhassan, Kpelle Moses, Jamal-Deen Kukurah, Ahmed Sakara | |||
| Industrial Engineering Letters | Vol 9, No 3 (2019) | Service Quality Dimensions: Key on Customer Satisfaction A Glance on Commercial Bank of Ethiopia | Abstract PDF |
| Sintayehu Assefa | |||
| Journal of Culture, Society and Development | Vol 46 (2019) | Service Quality Dimensions: Key on Customer Satisfaction A Glance on Commercial Bank of Ethiopia | Abstract PDF |
| Sintayehu Assefa | |||
| Journal of Health, Medicine and Nursing | Vol 39 (2017) | Service Per Conception in Beef Cattle with Artificial Insemination in Kapuas Basarang District of Central Kalimantan | Abstract PDF |
| Maria Haryulin Astuti | |||
| Journal of Marketing and Consumer Research | Vol 22 (2016) | Service Quality on Customer Satisfaction of ITC Gardenia, Bengaluru- A Conceptual Study | Abstract PDF |
| Jasmine Simi A.H Hrishika S | |||
| Journal of Marketing and Consumer Research | Vol 43 (2018) | Service Quality from Customer Perception: Comparative Analysis between Islamic and Conventional Bank | Abstract PDF |
| Qaisar Ali | |||
| Journal of Marketing and Consumer Research | Vol 64 (2020) | Service Dominant Logic, Co-production and Co-creation: Model Development and Specifications | Abstract PDF |
| Onyechi Leonard Uzoka | |||
| Journal of Marketing and Consumer Research | Vol 74 (2020) | Service Quality and Passengers’ Satisfaction in the Railway Transportation Service: A Case of Addis Ababa Light Rail Transit (AA-LRT) | Abstract PDF |
| Birhanu Bekele Kumsa | |||
| Journal of Marketing and Consumer Research | Vol 74 (2020) | Service Quality and Business Students Satisfaction in Private Ghanaian Universities. The Moderating Role of Brand Positioning | Abstract PDF |
| Nicholas Oblitei Commey, Kwame Adom, Aidatu Abubakar | |||
| Journal of Marketing and Consumer Research | Vol 92 (2024) | Service Quality Perceptions in a Regional Setting: Mobile Financial Services Perspective | Abstract PDF |
| Mohammad Abul Kashem, Mustafa Mamun Hayat | |||
| Journal of Philosophy, Culture and Religion | Vol 10 (2015) | Service Gaps of a Banking System: A case study on Basic Bank | Abstract PDF |
| Md. Shariful Islam, Md. Mahmud Hasan, Mohammad Al-Amin Khan | |||
| Journal of Philosophy, Culture and Religion | Vol 20 (2016) | Service Quality Effect Customer Perception & Satisfaction: A Comparative Study of National Bank of Pakistan and Muslim Commercial Bank | Abstract PDF |
| Muhammad Asim Nawaz | |||
| Journal of Tourism, Hospitality and Sports | Vol 10 (2015) | Service Quality Perceptions and Socio-demographic Characteristics of Hotel Guests in the Western Region of Ghana | Abstract PDF |
| Eudora Hagan | |||
| Journal of Tourism, Hospitality and Sports | Vol 39 (2018) | Service Sector Industry and Sports Sponsoring Strategies of United Kingdom Market | Abstract PDF |
| S. P. Rath | |||
| Computing, Information Systems, Development Informatics and Allied Research Journal | Vol 3, No 1 (2012) | Service Enterprises, Social Engineering and Workforce Productivity – The Case of Zain Nigeria PLC. | Abstract PDF |
| Longe, O.B, Wada, F., Ukpe, Kufre | |||
| Developing Country Studies | Vol 11, No 5 (2021) | Serviceability Assessment of Water Supply & Its Infrastructure and Associated Challenges for providing Safe Drinking Water in Ethiopia-Gimbi Town | Abstract PDF |
| Desalegn Fekadu Etefa | |||
| Journal of Education and Practice | Vol 4, No 8 (2013) | Service-Learning for Introductory and Developmental Math Students | Abstract PDF |
| Champike Attanayake | |||
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